Support

RetroVault Support

Email [email protected]. Include your device model, iOS/iPadOS version, app version, import method, and whether the issue affects one file or every file.

Fast self-checks

Import help: Files, AirDrop, cloud storage, and iPad drag-and-drop.
URL imports: only direct links you control or have permission to use.
Legal source posture: Legal Discover.
Privacy and Cloud Sync: privacy policy.
Purchases, subscriptions, cancellation, and refunds are managed by Apple through the App Store.

What support cannot do

Support cannot provide game files, BIOS files, copyrighted downloads, legal advice, or instructions for bypassing platform rules. RetroVault is for files you legally own.